ACCESSIBILITY

At DFO Eastern Creek, we are committed to creating an inclusive and welcoming environment where every visitor can navigate the centre with ease.

DFO Eastern Creek understands the importance of creating inclusive spaces for all visitors, and our sensory map is designed to enhance the shopping experience for individuals with sensory sensitivities.

This map provides valuable information about areas within our centre, highlighting sensory-friendly zones and offering helpful tips to navigate the environment comfortably. At DFO Eastern Creek we are committed to fostering an environment where everyone feels welcome and supported.

An area where there are some sensory inputs but these are not overpowering or competing. Not likely to cause overwhelm.

An area with moderate levels of sensory input. There may be competing sensory inputs. These zones indicate the need for somestrategies and have an increased chance of leading to overwhelm.

An area with heightened sensory input or with multiple overlapping / competing sensory inputs simultaneously. Requires the need for coping strategies and has a high likelihood of leading to overwhelm.

Find more information here

Sensory maps are used to prepare a person and increase the predictability of a new environment and indicate calmer, quieter places if needed. This helps to reduce sensory overwhelm, anxiety and stress. To download our sensory map, click here.

Accessible parking is conveniently located at all entry points, designed to facilitate easy access to and from the centre. These wider spaces provide added ease for entering and exiting vehicles.

Yes, DFO Eastern Creek is equipped with accessible amenities for individuals with disabilities.

• DFO Eastern Creek: Accessible toilets are located near ASICS and near iPlay. An Adult Change Facility is also available near iPlay.
• DFO Eastern Creek Convenience Shopping: Accessible toilets are located behind Candy Smash.

The Adult Change Facility requires access via an MLAK key. If you don’t have one, please contact Centre Management on [(02) 9748 9800](tel:(02) 9748 9800) and our team can assist.

If you require any additional assistance during your visit, our team is always happy to help.

Yes, DFO Eastern Creek welcomes registered assistance and companion animals to support customers who require them.

General pets are not permitted within the centre, in line with health and safety requirements. All approved animals must remain on a lead or harness and be under the control of their handler at all times.

If you require any assistance during your visit, please contact Centre Management on (02) 8663 8200.